FAQ

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REACT 2

Can I configure REACT 2 on new systems?
Can I configure REACT 2 on systems already installed?
Disconnecting / latching a battery during system operation and consequences
How are service passwords calculated?
How do I commission the REACT 2 inverter?
How do you access the webserver?
How do you configure the inverter to connect it to the internet?
How do you download the fault LOG or error log?
How do you update the inverter's FW from the web server?
How many Kwh are the batteries of the REACT?
How to install the Meter correctly?
W003 / W004 / W005 / W006 / W007 alarms when they appear?
Waiting sun
What does error E013 mean?
What if the battery is always charged or never discharged?
What is the backup output?
What is the link of the portal in which the React must be registered?
What is the low insulation (R.Iso low) classified with error E018 and E025?
What to do in case of release of the differential?
Where can I download the files to update the wi-fi logger card and the inverter?
Where can I find certificates, manuals and documentation?
Which mobile app can I download to remotely monitor my solar plant?

String

How are service passwords calculated?
How do you access the webserver?
How do you configure the inverter to connect it to the internet?
How do you update the inverter's FW from the web server?
How is the UNO DM commissioned for installation? Video
How to download the fault LOG in inverters with integrated logger
How to update the inverter without integrated logger card
On string inverters (not PVS 100/120/175) High grid voltage warning W003 or W004
Waiting sun
What does error E013 mean?
What is low insulation R.Iso low classified with error E018 and E025?
What is the APP to download after registering on Aurora Vision Platform?
What to do in case of release of the differential?
Where are the manuals located?
Where can I download the Manager LITE and the inverter files?
Which is the portal link where the inverter must be registered in order to monitor it?

Monitoring

How can I access Plant Portfolio Manager?
How can I access the Aurora Vision Web portal?
How can I create reports on AV?
How can I see the graphs on AV?
How do I add a new system to AV?
How do I add another user to AV?
How do I change the password on AV
How do I create an AV KIOSK page for smart devices?
How do I export the chart data of my interest from Plant Portfolio Manager to a CSV file ?
How do you create a new plant group on AV?
How do you delete an inverter on AV?
How do you replace a logger on AV?
How do you set warnings and alarms on the AV?
How to set the coordinates of the plant
What are the ports that must be opened on the router's firewall to allow communication from our monitoring devices?
What is Aurora Vision?
What is Plant Portfolio Manager?
What is the address of the Aurora Portal?
What products and services does FIMER offer to remotely monitor my PV plant?
What role do I have when I register for the first time on the Aurora Vision platform?
What to do in case of loss of user ID and password
Where can I find documentation, such as release notes and guides, dedicated to Aurora Vision products and services?
Where can you find the VSN 300 manual?
Where can you find the VSN 700 manual?
Where can you find the VSN 800 manual?

General Info

How can I repair an out of warranty inverter?
How do I know if my inverter is suitable for the latest connection regulations?
How to buy a FIMER inverter?
How to purchase accessories, original spare parts indicated in the manual under routine maintenance and replace them independently?
I don't have wifi how can I perform the commissioning of the inverters with integrated wifi communication (Ex.: PVS, UNO DM inverters)?
I have a breakdown but I'm not sure it's under warranty. What to do?
I have already had an intervention by the FIMER Service but they have not solved the problem
I have to modify my system, how can I know if my inverter is adaptable to the new regulations?
Out-of-warranty failure practice: how long does it take to resolve?
Warranty failure practice: how long does it take to resolve?
Where can I find the documentation to submit to the Grid provider?
Where can I find the serial number (SN) of the inverter?

Central

How can I set the address of the communication modules?
How do you set the date and time on the drawer?
How stringcomb and drawer communication occurs
On which Rack or Stringcomb must the communication be terminated?
On which terminal block is the RS485 converter connected?
Self-exclusion, how to reset the error?
What does the A.I WARN message mean?
What is the remote off / remote on warning on a CENTRAL or PLUS inverter?
Where are the irradiation and temperature sensors connected?
Where can I download the Aurora CVI and Stringcomb Installer software?
Where can I find the user and installation manual for CENTRAL and PLUS inverters?
Which monitoring system is compatible with CENTRAL and PLUS inverters?
Which SW interfaces with the Racks? And with the Stringcomb?